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I'm not getting any email alerts
The site needs to recognize that you are genuinely logged off before it will start emailing you. When you leave Chess.com, try explicitly hitting "Logout" at the upper-right-hand corner of any page. Also, make sure that you have added "@chess.com" to your allowed senders list in your email program. This will ensure that our email doesn't get filtered out before it reaches your inbox. keywords: email alerts receiving getting not no mail
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I'm trying to play chess but I can't see the board! If you are using Internet Explorer or FireFox, first make sure you have JavaScript enabled. Then try hitting "control+F5" (PC) or Command-R (Mac) on your keyboard to do a hard refresh. If that doesn't work, try clearing ... I can't see the board when trying to play against the computer!? You need to have the latest version of Java installed. Click here to download it! If you're still having problems: When you next go into computer chess, look on the bottom right corner of your monitor. Can ... How do I get my POP mail settings and setup my account? As a Premium Chess.com Member you can access your @chess.com email from any POP program including Outlook, Outlook Express, Thunderbird, Gmail, Blackberry, etc. To setup your program to work with your @chess.com email ad... How can I set up my Chess.com email on other mail clients? For more information about setting up your Chess.com mail using the Thunderbird client please visit http://www.mozilla.org/support/thunderbird/faq#webmail For more information about setting up your Chess.com mail in Outl... I am having trouble logging out of Chess.com. How can I fix this? There is a bug in Firefox 3 that might prevent you from logging out. To fix this problem, go to the "Tools" menu, then "Clear Private Data" and check the box for "Cookies". Once you have done this, you should be able to ... I changed my avatar/image and it did not update!? The problem is likely caused because your browser is caching the old image. Try doing a hard refreshon your Chess.com homepage and you should see the update: Control + F5 (PC) Command + R (Mac) If this does not work, t... Why can't some users post comments on my blog? Some blogs might not allow people with Internet Explorer to post comments because of certain tools in their sidebar. A possible solution for this would be for the user to switch to a different web browser such as M... My chess homepage keeps blinking / refreshing without stopping! Help! This is a really odd bug that we have not been able to fix for two reasons: We can't reproduce the conditions that cause it It is extremely rare Can you provide ANY more information about what occurred right before t...

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