Fair Play Policy
Chess.com encourages players to be kind and show good sportsmanship. Our Fair Play policy expects that players will not...
If your account is flagged for habitually breaking this policy, your play will be restricted, requiring you to wait 5 minutes between games (including aborted games).
Tips to Avoid Aborting Games!
Aborting games too often will temporarily suspend your ability to abort games. This means that if you cannot play, you will have no choice but to resign (or risk further sanctions described above, by abandoning your game or disconnecting). If you have to abort, then do so of course, but whenever possible, use the features available to minimize your need to abort chess games!
Do not Abort games if your opponent will not move at the beginning of a game: The server will do it for you!
On his or her turn, each player has 15-20 seconds to make their first move. If this does not happen, the game will be automatically aborted. This has a negative effect on the Fair-Play record of the player failing to move. (But if you hit Abort, it affects your record! It's best to be patient for a few seconds.)
Do not Abort games to find preferred opponents: Restrict your challenges and/or filter the Seek graph instead!
Don't just hit Start Game and hope for the best! If you are not willing to play anybody, click on the "Rating Options" link and configure your challenge to get a game you will really want to play.
You can define a ratings range for your opponent in two ways:
1. By entering an exact rating value for Min and Max (or leaving one or both blank for no boundary);
2. By using "+" & "-" to define a range that's relative to your own current rating for the relevant game type. In the image above, the player is seeking opponents whose rating is not more than 50 points lower, or 200 points higher, than her own current rating. If she were rated 1400 in Blitz, her Blitz challenges would seek opponents from 1350-1600. (This is perhaps the smarter way to configure the Min/Max fields, because you can "set it and forget it.")
And if you're willing to play unrated games, you can even pick the color you want to play.
On the other hand, if you tend to accept existing challenges rather than create your own, take a moment to set your Seek Filter to hide undesirable challenges. Select "Settings" (at the upper-right portion of the screen or else below the board) and then the "Filter" tab:
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Frequently Asked Questions: Live Chess