If you are using Internet Explorer or FireFox, first make sure you have JavaScript enabled. Then try hitting "control+F5" (PC) or Command-R (Mac) on your keyboard to do a hard refresh.
If that doesn't work, try clearing ...
You need to have the latest version of Java installed.
Click here to download it!
If you're still having problems:
When you next go into computer chess, look on the bottom right corner of your monitor. Can ...
As a Premium Chess.com Member you can access your @chess.com email from any POP program including Outlook, Outlook Express, Thunderbird, Gmail, Blackberry, etc. To setup your program to work with your @chess.com email ad...
For more information about setting up your Chess.com mail using the Thunderbird client please visit http://www.mozilla.org/support/thunderbird/faq#webmail
For more information about setting up your Chess.com mail in Outl...
There is a bug in Firefox 3 that might prevent you from logging out.
To fix this problem, go to the "Tools" menu, then "Clear Private Data" and check the box for "Cookies".
Once you have done this, you should be able to ...
The problem is likely caused because your browser is caching the old image. Try doing a hard refreshon your Chess.com homepage and you should see the update:
Control + F5 (PC)
Command + R (Mac)
If this does not work, t...
Some blogs might not allow people with Internet Explorer to post
comments because of certain tools in their sidebar.
A possible solution for this would be for the user to switch to a
different web browser such as M...
This is a really odd bug that we have not been able to fix for two reasons:
We can't reproduce the conditions that cause it
It is extremely rare
Can you provide ANY more information about what occurred right before t...
Please note that all members will occasionally see relevant (chess-related) advertising on the Chess.com main page.
Premium members will not see ads on any other Chess.com pages.
keywords: ads, advertising, advert...
The site needs to recognize that you are genuinely logged off before it will start emailing you. When you leave Chess.com, try explicitly hitting "Logout" at the upper-right-hand corner of any page. Also, make sur...
Once you have uploaded a new avatar, and pressed F5 (refresh) to check that it looks right on your profile, you may still need to be patient..
It can take up to 24 hours before a new avatar shows by your username in Live...
The Chess.com mobile app works well on a broad range of mobile phones (provided they support Java and can connect to the Internet), but some models are problematic, and some users get errors using the normal link to down...
WHAT IS A SCREENSHOT AND WHY IS IT USEFUL?
A screenshot is a way of taking a snapshot, or picture, of your
computer screen. Screenshots can be very helpful when you need to
share something that would be difficult ...
