Can I get a refund for Verified? What are the policies?

  • If you decide you don't want to use Verified after all, you are allowed a full refund within 30 days, the same as our regular refund policy, with some exceptions. 
  • If you entered a CGC qualifying event, then 5$ of your Verified payment is considered to be an entry fee into CGC, and is non-refundable. 
  • In some cases, a partial refund of Verified based on time used (50% refund after 6 months of a Verified purchase for example) may be granted.
  • If your account was closed for violating site rules, and you were granted a new account, your verified status is not transferable, and you must wait six months before applying for Verified on the new account. You may request a refund of the unused time left on your Verified status in this case, but depending on the reason for your ban, refunds are not guaranteed. 

If your account has been closed for violating site policies, or if you would like to request a refund for any reason, please contact support

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