Clearing your Internet Explorer Browser Cache
NOTE: Internet Explorer is no longer supported by Windows, and no longer receives updates! This means that modern websites like Chess.com may have certain features that don't work or behave strangely on Internet Explorer. If you are using Internet Explorer we recommend that you switch to Chrome or Firefox, or to the new Microsoft browser, Edge.
First thing we want to do is make sure your Internet Explorer is up to date!.
We also want to make sure it’s auto-updating.
After you click on “About Internet Explorer”, the little window will pop up letting you know which version you’re using and will have a clickable box to allow an install of new versions as they are released.
Now we will click on the icon again to reach the settings and clear your browser cache :)