I'm trying to play chess but I can't see the board!

If you are using Internet Explorer or FireFox, first make sure you have JavaScript enabled. Then try hitting "control+F5" (PC) or Command-R (Mac) on your keyboard to do a hard refresh.

If that doesn't work, try clearing your local temporary Internet files.

Note: If you are using Safari please note that, unfortunately, the Safari browser does not fully support all JavaScript. You have 2 options:

  • Try Chrome or Firefox - you will have better results!
  • Or at least ensure you have the latest version of the Safari browser (http://www.apple.com/safari/download/) - that will most likely solve the problem.

Please contact Member Support if you still need help!

keywords: board invisible cannot see can't pieces broken

Does this answer your question?