I changed my avatar/image and it did not update!?

The problem is likely caused because your browser is caching the old image. Try doing a hard refresh on your Chess.com homepage and you should see the update:

  • Control + F5 (PC)
  • Command + R (Mac)

If this does not work, try closing out the browser and re-opening it and/or logging out of your Chess.com account and then logging back in.

And if none of these solutions work, please contact the Member Support department for further assistance.

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