Using Chess.com

What is Chess.com?

Chess.com is a website dedicated to chess and the millions of chess players around the globe who love the game. It is a place to show who you are, share what you think, improve your chess game, and enjoy every aspect of chess!

Who owns Chess.com? Who runs the site?

Chess.com is "powered by" chess players! We want you to feel like YOU own part of Chess.com - and help run it as well! And you can - by contributing articles, blogs, in the forums, and more. But who owns the website? Chess players and programmers who love the game and wanted to create Chess....

Why should I become a member of Chess.com? Does it cost anything?

If you love chess, you'll love Chess.com - a site built BY and FOR chess enthusiasts of all levels. A basic membership is completely free. You can play all the correspondence-style and real-time chess you want (including blitz and bullet games), participate in forums, even post in your own blog. ...

What are the site's policies?

For all rules, policies, and agreements on Chess.com please read this page: http://www.chess.com/legal Put simply: be nice, no cheating! Chess.com is a friendly community for those who love chess! Please be on your best behavior as you play chess and interact with others. Failure to follow ...

What are the "Points" on my Home page? How do I earn them?

Member Points are an index of your participation in the more social or community-oriented aspects of Chess.com. You get a point every time you... comment on something create a forum post post a blog publish an article They simply show how active you are in these areas. Y...

My opponent said some very abusive and rude things. What should I do?

We take abuse seriously on Chess.com. Members who are habitually abusive do run the risk of having their ability to communicate on the site revoked completely, or their account closed. If someone was abusive towards you, we ask that you please do the following: Grab a screenshot or copy the ...

What is the difference between the green and orange square on my profile picture?

There are two icons that can be seen by player's names: Green: Member is currently online on the main site. Orange: Member is logged into Live Chess. keywords: flashing icons, live chess, online indicator, radio, animated

Can you please make an exception and change my rating? Please?

We play fair here! We will never make changes to ratings, unless there has been a serious technical failure on our part. keywords: change adjust fix rating

How can I contribute to the Chess.com community?

Thanks for asking! There are several ways you can get involved & contribute: (NOTE: The greeters program is no longer active. Thank you to all who participated and helped to make Chess.com amazing!) 1) Invite your friends to come and join the Chess.com community (http://www.chess.com/home/in...

What are your payment policies (refunds, services, currency, etc)?

Please click here to see our payment policies and subscriber agreement.