Mobile Apps

The iPhone app crashed! How do I fix that?

We're sorry you are having issues with the app. In most cases, restarting the app after shutting it down entirely - i.e. from the multitasking bar that appears when you quickly depress the device's start-button twice - should get you back up and running. Also, to make the app better, we would GREA...

How do I turn off sound?

In-App Sound Effects Go into the app's "Settings" screen (for instance, using the Settings link on the lower left of the Home screen) Scroll down to the "Interface" section and turn Sound off Notification Sounds Exit the app, and go into the iPhone's main Settings, then to Notifications, then...

I can't install the mobile app on my phone! What am I doing wrong?

The Chess.com mobile app works well on a broad range of mobile phones (provided they support Java and can connect to the Internet), but some models are problematic, and some users get errors using the normal link to download and install the app. If you're having trouble, here are a few things to tr...

Installing the Mobile App

The Chess.com mobile app works well on a broad range of mobile phones (provided they support Java and can connect to the Internet), but some models are problematic, and some users get errors using the normal link to download and install the app. If you're having trouble, here are a few things to...

Can I help beta test new versions of the iOS app?

If/when we have a Test Build available, you certainly can - and we really appreciate the help! We release new versions of the app every few months, and would love to have more iPhone and iPad users to beta-test each version before we submit it to the App Store. Here's how you can help... A. Jo...

Why Doesn't the App Work on my Blackberry?

Unfortunately we don't support Blackberry anymore. We have also now withdrawn the app from AppWorld You will need to install our regular mobile app. The Chess.com mobile app works well on a broad range of mobile phones (provided they support Java and can connect to the Internet), but some models...