Passwordless login on Chess.com
Passwordless login lets you sign in without entering a password. Instead, you use the login method connected to your account, such as Google, Facebook or Apple.
Because your account doesn't use a Chess.com password, the standard Forgot Password option may not work. Instead, you'll need to sign in using the same login method originally connected to your account.
Check out this article to learn how to manage your connected accounts: How do I change my connected accounts, like Facebook or Google?
I can't access my passwordless login method. What should I do?
If you've lost access to the Google, Facebook, Apple, or other account you normally use to sign in, first try to recover access through that provider. If that isn't possible, contact our Support Team by following these steps:
Click the cogwheel icon in the bottom-left corner of any Chess.com page and select 'Help & Support' to open a conversation with Chessica.
Click 'Start Conversation,' then select Get more help to skip the Help Center article search.
Type 'I signed up with Google/Facebook/Apple and can't log in.'
Select the option that best matches your situation, then follow the prompts to connect with our Support Team.
FAQs
Why doesn't the password reset email work for me?
Why doesn't the password reset email work for me?
If your account uses passwordless login, it doesn't have a Chess.com password to reset. Instead, sign in using the connected login method, such as Google, Facebook, or Apple.
Can support add a password to my passwordless account?
Can support add a password to my passwordless account?
Yes. However, if you still have access to your account, you can add an email address and password so you can sign in with either method in the future.
Go to Settings > All Settings > Account, then add the email address and password you'd like to use for future sign-ins.
My Facebook/Google/Apple account was deleted or disabled. Can I still access my Chess.com account?
My Facebook/Google/Apple account was deleted or disabled. Can I still access my Chess.com account?
If Facebook was your only sign-in method, the standard password reset process won't work. Contact our Support Team and explain that your Chess.com account used Facebook as its passwordless login method.
Is passwordless login the same as Extra Security?
Is passwordless login the same as Extra Security?
No. Passwordless login is your sign-in method. Extra Security is an additional verification feature that may ask you to enter a one-time code when Chess.com detects a suspicious login attempt.
Check out this article to learn more about security on Chess.com:How can I stay secure on Chess.com?