PayPal may ask you for credit-card information (even if you have funds in your PayPal account) when you are purchasing a Premium Membership on Chess.com. Fraud protection and issues related to currency are the common reasons for this.

If you have encountered this issue we recommend that you contact Paypal.

Or, you may send a payment directly to the order@chess.com address via PayPal

Once you have paid, please click below to fill out the form and let us know: