How to reopen your self-closed account
Many members choose to temporarily close their Chess.com accounts to focus on other priorities—like school or personal projects. If you’ve taken a break and are ready to return to your chess journey, we’re excited to welcome you back!
Be sure to review the limitations for reopening a closed account here.
Follow the steps below to reopen your account and pick up right where you left off:
Go to Chess.com and click 'Log In' from the left-side menu.
On the login screen, enter your username and password as you normally would.
You’ll see a message saying your account is closed and you’ll be prompted to enter your username, email linked to the account, and password.
Click the 'Reopen Account' button. You’ll then be taken to a new screen asking for a six-digit code that was sent to your email.
Enter the code and, once verified, your account will be reopened. You can now log in and use your account like normal!
Limitations
Self-closed accounts only: This process only applies to accounts that you personally closed. If your account was closed by us due to Fair Play violations, abuse, or other breaches of our User Agreement, please check your inbox for an email with instructions on how to proceed. If you can’t find it, contact our Support Team for assistance.
Email/password logins only: This process is available only for accounts created with an email and password. If your account was created using a social login (Google, Apple, or Facebook), please contact our Support Team for help reopening it.
Non-titled accounts only: If you're a titled player and want to reopen your titled account, please contact our Titled Member Support Team for assistance.