Chess.com

Learn why your account may have been disabled and the steps you can take next.

Why is my Chess.com account disabled?

Learn how to close your Chess.com account on the website and mobile apps. This fully closes your account, not just your Premium membership.

How do I close my Chess.com account?

Learn how to reopen your self-closed Chess.com account and what to do if your account was created using a social login.

How do I reopen my closed account?

I had a bad start on Chess.com. Can I close my account and start a new one?

Learn how to create a new Chess.com account after closure and transfer your membership, friends list, and League division.

How do I transfer my details from a closed account to a new one?

Learn how to close or reopen your account, why it might have been closed by staff, and what steps you can take next.

Account Closure & Recovery

Contact Us

Find answers and get help from Intercom Support and Community Experts

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