If you encounter error code RG45 or RP13 when trying to sign in, it means there is a block on either your account or your IP address.
This may occur if you have had an account closed for abuse or Fair Play violations in the past. For more information, please review our site rules and Fair Play rules.
If you are experiencing this error, please contact our support team and provide the IP address you are attempting to connect from, along with any usernames of past accounts, and we will investigate the issue and assist you in resolving it.