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Why aren't I getting email alerts?

Updated over 7 months ago

The site needs to recognize that you are genuinely logged off before it will start emailing you. When you are done using Chess.com for the day or want to get a break, try hitting 'Log out' from the settings gear at the bottom-left corner of any page to make sure the site recognizes you’ve logged off and triggers email notifications.


Also, make sure to add '@chess.com' to your email’s allowed senders list to prevent our emails from being filtered out before it reaches your inbox!

💡 You can adjust your email settings at any time from your notification settings.

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