I'm getting error code RG45, what should I do?

If you're getting error code RG45 or RP13 when you try to sign in, this means there is a block on either your account or your IP. 

This may happen if you have had an account closed for abuse or Fair Play violations in the past. See here for our site rules, and here for our Fair Play rules specifically. 

If you are encountering this error, please contact support and provide the IP address you are trying to connect from, as well as any usernames of any past accounts, and we will find out what is causing it! 

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