If you frequently experience disconnects or lag during your games, try these steps to improve your connection
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How to check your ping
If the web steps don't help, contact your internet service provider for a faster connection. Chess.com servers can handle up to 1000ms (1 second) of lag, but higher ping may affect gameplay.
Hover over Play on the left-side menu and click Play:
Click on the
icon at the bottom right next to the board to open the console:
Type /ping in the pop-up window to check your ping: