Closing your Chess.com account
Clicking 'Close My Account' will close your account entirely - it is not for just canceling your Premium membership. If you have a Premium membership it will appear on this same page and you will be able to cancel your membership.
If you are interested in canceling your Premium membership instead, click here. For refund requests, click here.
Web
To close your Chess.com account, click 'Settings' in the bottom-left menu on any page. From the settings menu, select 'Account' on the left-hand side.
Scroll down to the 'Close Your Account' section and click the 'Close Account' button.
After clicking the button, you'll be prompted to enter your password. Once entered, click the red 'Close Account' button to confirm.
Mobile
Tap 'More' in the bottom-right corner of your home screen, then tap 'Settings.'
Select 'Account' from the Settings menu.
On your Account page, tap the small text that says 'Tap Here.'
Tap 'Close My Account,' enter your password in the appropriate field, and tap 'Close My Account' one final time.
We can help!
We’re very sorry that you wish to leave Chess.com, if there is anything that we can do that would make you want to stay, please contact our Support Team and let us know how we can help before you decide to close your account!
Check out this article to learn more about what data Chess.com stores: GDPR and The Right to be Forgotten. How can I view or delete my account data?