Playing badly does not mean you should close your account and start over - after all, your online chess career is bound to have the occasional slump.

Everyone wins and loses, and in fact if the matching system is working correctly, you should have close to a 50/50 win/loss ratio! This is because the more you win, the stronger opponents you'll face, until you start to lose again. It's a constant give and take of winning and losing and improving.

So don't fret when you get a few losses in a row, it's perfectly normal! Just stay positive, keep playing, and your rating will match your playing strength over time!

However, if you are sure you want to start over, see how to close your account here, and how to create a new one here!