Playing poorly doesn’t mean you should close your account and start over. Every chess player experiences slumps in their online chess journey.
Winning and losing are part of the game, and if the matching system is working correctly, you should have a nearly 50/50 win/loss ratio. As you win more, you'll face stronger opponents until you start losing again. It's a natural cycle of wins, losses, and constant improvement.
So, don’t worry if you face a series of losses—it’s perfectly normal! Stay positive, keep playing, and over time, your rating will align with your playing strength!
📚 If you’re still determined to start over, you can find detailed instructions on closing your account in the article 'How do I close my account?' and steps for creating a new account in 'How do I create an account?.'