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What should I do if another member is rude or abusive?
What should I do if another member is rude or abusive?

If a member is abusive during a game, you can turn off in-game chat, block them, or report them in case of extreme or repeated abuse.

Updated over a month ago

Handling abuse on Chess.com

Chess.com is a global community of chess players, and while most interactions on the platform are positive, you may sometimes come across rude or offensive behavior.

Unfortunately, we can't monitor every comment made by every member, so we've developed tools to help you control your interactions:

Disable the in-game chat

📝 This action can't be undone and will disable chat for the rest of the game.

If someone makes an unwelcome comment while you’re playing a game, you can easily disable the chat. Here’s how:

Daily Chess

  • Click the exclamation mark at the upper-right corner of the chat tab

  • Select 'Disable chat' from the drop-down menu.

How to disable chat in a Daily game on Chess.com

Live Chess

  • Click the exclamation mark at the upper-right corner of the chat window

  • Select 'Disable chat' from the drop-down menu:

How to disable the chat in a Live Chess game on Chess.com

Block the member

When you block someone, they won’t be able to contact you in any way on the site. A blocked user can't:

  • Post notes to your account.

  • Send you messages.

  • Send you game challenges.

  • Send you a friend request.

  • Be auto-matched with you in open seeks.

  • Join tournaments that you are running.

  • Post in content that you created.

💡 If you come across users who consistently behave badly or are extremely offensive, please report them to us. Learn here how: How do I report someone?

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