How to open a chat window
Hover over 'Social' in the left menu of any Chess.com page and click the 'Chat' tab
You'll see a list of your active chats —Click on a friend's name to open the chat window and continue your conversation.
If you haven’t chatted with someone in a while, the chat will move to the 'Inactive Chats' section. Click on it to view all your previous conversations.
How to start a new chat
If you haven’t started a chat with a friend yet, hover over 'Social' on the left-side menu of any Chess.com page and click on the 'Friends' tab below 'Coaches'
Hover over your friend's name and click the 'Chat' icon that appears next to their name to open a chat window:
How to use the chat window
Using emojis
Click the smiley face in the lower-right corner of the chat window to see the available emojis
To close the emoji window, click the 'X' at the top right corner of it or press the 'Escape' key.
Managing the chat window
Once your chat window is open, simply type your message in the text box. The chat window will stay open on your screen even if you navigate to other areas of Chess.com or play a game.
Click '_' to minimize the chat window or 'X' to close it. Your messages will still be there when you reopen the chat.