Chess.com

If you suspect your password has been compromised, there are steps you can take to protect your account.

How can I stay secure on Chess.com?

Lost access to your Chess.com account? Learn how to recover it if your email, password, or username was changed without your permission.

My account was hacked. How do I recover it?

Learn how to stay safe, block users, and understand fair play on Chess.com.

Safety

If a member is abusive during a game, you can turn off in-game chat, block them, or report them in case of extreme or repeated abuse.

What should I do if another member is rude or abusive?

Learn how to report inappropriate behavior or cheating on Chess.com using the Report tool on web or mobile.

How do I report someone?

Learn how to block or report members on Chess.com to stop unwanted interactions and create a safer, more comfortable experience.

How can I block another user?

Review the site policies to ensure you're following the rules, keeping your account in good standing and enjoying Chess.com to the fullest!

What are the site's policies?

Learn about how Chess.com takes action on abusive behavior.

What happens to accounts that violate community policies?

Discover how to limit social interactions on Chess.com and enjoy a quiet and relaxing gaming experience!

What is 'safe mode' on Chess.com?

What is spamming?

Learn which usernames are not allowed on Chess.com and how to choose one that meets our community guidelines.

What kind of username can I choose?

Learn about site policies and how to block or report members for inappropriate behavior.

Community Conduct

Learn how to request a second Chess.com account, understand the rules for using it, and what actions are not allowed!

Can I have multiple accounts?

Learn Chess.com's Fair Play rules, how cheat detection works, what can lead to an account closure, and how to appeal if your account is closed.

What do I need to know about Fair Play on Chess.com?

Learn what behavior is not allowed in Live and Daily games, puzzles, and how cheating rules apply to bot and unrated games.

What counts as cheating on Chess.com?

Learn how Chess.com handles cheating reports, why accounts are not closed based solely on reports, and how the Fair Play team investigates.

They reported me for cheating, but I didn't cheat! Am I in trouble?

Curious how Fair Play works when streamers get move suggestions in chat? Here’s what you need to know!

Are streamers cheating when they get suggestions from viewers?

Do you share a location or device with another Chess.com member? Learn here the rules you need to follow to stay within our guidelines!

Can I share computers with another member?

Learn what happens when someone cheats on Chess.com, including account closures and how rating refunds work if you played against them.

What happens when someone is caught cheating?

Learn what counts as cheating, what happens when it’s detected, and how Fair Play policies keep the game honest.

Fair Play

Learn what data Chess.com stores, how to delete your account and data, and the time it takes to complete the deletion process.

GDPR and The Right to be Forgotten. How can I view or delete my account data?

Learn why parental consent is required and how guardians can complete the form to grant access to Chess.com.

Why do I need Parental Consent?

Learn about account privacy, data deletion, and parental consent.

Privacy

Create a custom design with text, images, and links

Privacy Policy

Fair Play Policy

User Agreement

Community Policy

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Contact us

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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