Inactive usernames
Inactive usernames are those that belong to accounts that have not been used for three years or more. If the username you want is tied to an account that has been inactive for three years or longer, you can contact our Support Team to request it.
Only premium members can request inactive usernames, and requests are handled on a first-come, first-served basis.
How to request an inactive username on Chess.com
You may request one inactive username per account, so be sure to choose carefully. If your request is denied, you may submit another username.
Click 'Support' in the bottom-left menu of any Chess.com page to open the Messenger.
Select 'Contact Support,' then click 'Get Started,' and choose 'Get more help.'
Type 'I want to request an inactive username' in the text box.
Provide the information requested by our support bot to submit your request. Our Support Team will review it and follow up with the outcome.
Eligibility criteria
To be eligible for an inactive username request, you must meet the following requirements:
Your account that receives the username must be a paid Premium account (not a free trial).
You must have held your Premium membership for at least three months.
The account with the desired username must have been inactive for three years or more. You can check this by visiting their profile, which shows the last login date.
