💡 Admins and Super Admins can mute, unmute, ban, and unban members in their clubs. Effective moderation is a great way to ensure a healthy community!
Managing club members on Chess.com
How to mute/unmute a club member
Go to your club page and click on 'Members' in the right-hand menu
In the 'Members' menu, find the member you want to mute or unmute, click on 'Action,' and then select 'Mute' or 'Unmute' from the dropdown.
📝 Members who are muted and attempt to post in the club forums will receive a message indicating they are no longer allowed to post. They will not receive any notification about their muted status or who applied it.
How to ban/un-ban a member
To ban a member
Navigate to your member's list by selecting 'Members' from the menu on your right
Click 'Action' next to the member's profile and choose 'Ban' from the drop-down menu.
To un-ban a member
Go to the club members list and click on 'Most Recently Active'
From the drop-down menu, select 'Banned Members' to view the list of banned members
Locate the member you want to unban, click 'Action,' and then select 'Un-Ban' from the drop-down menu.