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How can I cancel my membership?

Learn how to easily cancel your premium subscription on both the website and the mobile apps, whether your account is active or closed.

Updated over 2 weeks ago

Cancelling your Chess.com subscription

Canceling your subscription stops future payments. Your membership will stay active until the end of your current billing period, then your account will automatically switch to a free Basic plan.

If you've already been charged and need a refund, check out this article: How can I get a refund for my Chess.com membership?

Web

  1. Click 'Settings' from the menu at the bottom left of any page on Chess.com, and select 'Membership' from the settings menu.

  2. Scroll down to the 'Cancel Premium Membership' section and click 'Cancel Premium Membership.'

    • If you're sure you want to cancel, you can continue the process by clicking 'Cancel My Membership' on the next screens.

    Membership screen on Chess.com


​Mobile

Apple

Please note that you must also cancel the renewal from within your PayPal or Apple account. Here are the steps:

  1. Click here to go to your subscriptions page on the iTunes Store

  2. From the list of your active subscriptions, choose Chess.com

  3. At the bottom of the screen, tap 'Cancel Subscription.' You'll also see the last day you'll have access to your subscription.

Google

  1. Go to play.google.com and make sure you are logged into the correct Google Account

  2. Click 'My Subscriptions' and select the subscription you want to cancel

  3. Click 'Manage'

  4. Cancel Subscription

  5. Within the confirmation pop-up, click 'Yes.'


How do I cancel my membership if my account is closed?

If your account is disabled and you have an active premium subscription you want to cancel, please contact our Support team with your account details. Our team will be happy to assist you!

Read our full subscriber agreement here: User Agreement.

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