The steps below will stop your membership from renewing. Your membership will remain active until the end of the current paid period, after which it will not renew. Once the paid period ends, your account will automatically switch to the free, basic plan.
Web
Go to Settings from the menu at the bottom left of any page on Chess.com
From the settings menu, select 'Membership/Payment' and click on 'Manage Account.'
Click 'Cancel My Membership' in the next two screens to apply the changes:
If you've been charged and want a refund, check out this article: How can I get a refund for my Chess.com membership?
Mobile
Apple
You must also cancel the renewal from within your PayPal or Apple account.
Click here to go to your subscriptions page on the iTunes Store.
From the list of your active subscriptions, choose Chess.com.
At the bottom of the screen, tap 'Cancel Subscription'. You'll also see the last day you'll have access to your subscription.
Go to play.google.com and make sure you are logged into the correct Google Account.
Click 'My Subscriptions' and select the subscription you want to cancel.
Click 'Manage.'
Cancel Subscription.
Within the confirmation pop-up, click 'Yes.'
Cancelling a subscription on a closed account
If your account is disabled and you have an active premium subscription you want to cancel, please contact our Support team with your account details. Our team will be happy to assist you!
You can read our full subscriber agreement here: User Agreement.