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How does membership renewal work?
How does membership renewal work?
Updated over a week ago

Check out this article if you have already been charged and are wondering about a refund: What are your payment policies (refunds, services, currency, etc)?

If you paid by credit card or PayPal, our monthly and annual subscriptions renew automatically. If you are enjoying your benefits there is nothing you need to do!

How to cancel Auto-Renewal

Web

  • Go to Settings from the menu at the bottom left of any page on Chess.com

  • From the settings menu, select Membership/Payment and click on Manage Account.

  • Click Cancel My Membership in the next two screens to apply the changes

Your membership will still be active. This will only cancel the renewal. You will not lose the time you have already paid for. Once your membership ends, you'll have to resubscribe or continue with a Basic account.



​Mobile

Apple

You must also cancel the renewal from within your PayPal or Apple account.

  • Click here to go to your subscriptions page on the iTunes Store

  • Click Manage Subscriptions and remove the Chess.com subscription

Google

  • Go to play.google.com and make sure you are logged into the correct Google Account

  • At the left, click My Subscriptions

  • Select the subscription you want to cancel

  • Click Manage

  • Cancel Subscription

  • Within the confirmation pop-up, click Yes

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