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How does membership renewal work?
How does membership renewal work?
Updated this week

If you paid by credit-card or PayPal, our monthly and annual subscriptions renew automatically. If you are enjoying your benefits there is nothing you need to do.

However, if you wish to cancel auto-renewal at any time, you can easily do so from your account page:

From there, click on 'Manage Account'

In the next menu, click 'Cancel my Membership'

Your membership will still be active. This will only cancel the renewal. You will not lose the time you have already paid for. Once your membership ends, you'll have to resubscribe, or continue with a Basic account.

Apple users

Please note that you must also cancel the renewal from within your PayPal or Apple account. Here are the steps:

Google users

If you are subscribed through Google you will also have the option of cancelling through your Google account. Please see these steps:

  • Check if you’re signed in to the correct Google Account.

  • At the left, click My subscriptions.

  • Select the subscription you want to cancel.

  • Click Manage

  • Cancel Subscription.

  • Within the confirmation pop-up, click Yes.

If you have already been charged and are wondering about a refund, please see here.

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