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How does membership renewal work?

Learn how to stop auto-renewal for your Chess.com membership on the web, Apple, or Google Play without losing paid time.

Updated this week

Auto-renewal on Chess.com

If you paid by credit card or PayPal, our monthly and annual subscriptions renew automatically. If you are enjoying your benefits, there is nothing you need to do!

But if your renewal date is coming up and you’d rather not continue, follow the steps below to turn off auto-renewal.

Check out this article if you have already been charged and are wondering about a refund: What are your payment policies (refunds, services, currency, etc)?


How to cancel Auto-renewal

These steps will only cancel the automatic renewal. Your membership will stay active, and you won’t lose any time you’ve already paid for. Once it ends, you can either resubscribe or continue with a Basic account.

Web

  1. Click on 'Settings' at the bottom left of any page on Chess.com.

  2. Select 'Membership' on the settings menu, locate the 'Cancel Premium Membership' section and click the 'Cancel Premium Membership' button.

    • You will see until when you will have access.

    Membership settings page on Chess.com

You can read our full subscriber agreement here: User Agreement


​Mobile

Apple

You must also cancel the renewal from within your PayPal or Apple account.

  1. Click here to go to your subscriptions page on the iTunes Store.

  2. Click 'Manage Subscriptions' and remove the Chess.com subscription.

Google Play

  1. Go to play.google.com and make sure you are logged into the correct Google Account.

  2. At the left, click 'My Subscriptions' and select the subscription you want to cancel.

  3. Click 'Manage.'

  4. Cancel Subscription.

  5. Within the confirmation pop-up, click 'Yes.'

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