Check out this article if you have already been charged and are wondering about a refund: What are your payment policies (refunds, services, currency, etc)?
If you paid by credit card or PayPal, our monthly and annual subscriptions renew automatically. If you are enjoying your benefits there is nothing you need to do!
How to cancel Auto-Renewal
Web
Go to Settings from the menu at the bottom left of any page on Chess.com
From the settings menu, select 'Membership/Payment' and click on 'Manage Account.'
Click 'Cancel My Membership' in the next two screens to apply the changes:
This will only cancel the renewal, which means your membership will still be active and you will not lose the time you have already paid for. Once your membership ends, you'll have to resubscribe or continue with a Basic account.
Mobile
Apple
You must also cancel the renewal from within your PayPal or Apple account.
Click here to go to your subscriptions page on the iTunes Store.
Click 'Manage Subscriptions' and remove the Chess.com subscription.
Go to play.google.com and make sure you are logged into the correct Google Account.
At the left, click 'My Subscriptions' and select the subscription you want to cancel.
Click 'Manage.'
Cancel Subscription.
Within the confirmation pop-up, click 'Yes.'
You can read our full subscriber agreement here: User Agreement