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Welcome to Chess.com Support
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billing
How can I update my credit card information on Chess.com?
Learn how to update your
billing
info or switch your payment method to avoid interruptions to your Premium membership… Enter your new
billing
details in the appropriate fields, and click 'Update Your Payment Info' when you're
How do I see my purchase history?
Scroll to the ‘
Billing
History’ section and click ‘Show
Billing
History’ to see a detailed list of all
What are your payment policies (refunds, services, currency, etc.)?
you are not satisfied, please contact our Support team using the button below, and select 'I Have a
Billing
How can I get a refund for my Chess.com membership?
Type 'I want a refund' in the text box and follow the prompts to reach our
Billing
team for help
How can I cancel my membership?
Your membership will stay active until the end of your current
billing
period, then your account will
How do I manage my settings?
Membership Manage your membership plan, update
billing
info, and view payment history
Friends & Family Plan FAQ
Your existing plan will be updated, and you'll be
billed
accordingly