We’re sorry you’re experiencing difficulties with Live Chess. Here are some steps you can take to resolve common issues:
Perform a hard refresh
A hard refresh can often resolve minor glitches. Here’s how to do it:
On a PC: Press Ctrl + F5.
On a Mac: Press Command + R.
Clear your browser cache
If the hard refresh does not resolve the issue, try clearing your browser cache. The steps for clearing the cache depend on the browser you are using. After clearing the cache, refresh the page again using the method described above.
📚 If you are experiencing frequent lag or disconnects, check out this article for tips on how to fix it: How Do I Fix My Disconnect/Lag Issues?
If you continue to have issues with Live Chess after trying the above steps, please contact Support. To assist you better, please provide detailed information about the problems you are experiencing.