Chess.com

Manage your account, profile, settings, and login credentials.

Account

Learn how to create your Chess.com account step by step—on both the website and mobile apps.

How do I create a Chess.com account?

Learn how to permanently delete your Chess.com account and all associated data. This is not the same as just closing your account!

How do I delete my Chess.com account?

Activate your Chess.com account to enjoy all the social features! Here's how you can manually activate it in just a few steps.

How can I activate my account?

Learn how to change your Chess.com password and the character length, number, and uppercase letter requirements for it!

How do I change my password?

You can change your username every 90 days on both the Chess.com website and apps. Learn how to easily update your username here.

How can I change my username?

How do I request an inactive username?

Learn how to update the email on your Chess.com account via web or iOS and keep your account details up to date!

How do I change my email address?

Always remember to log out of your Chess.com account when using a shared or public device to keep your account secure!

How do I log out of my account?

Learn how to link your Google, Facebook, and other social accounts to easily log into Chess.com!

How do I change my connected accounts, like Facebook or Google?

Learn how to use your US Chess Federation member ID to play US Chess online rated games on Chess.com.

How do I connect my USCF ID to my Chess.com account?

Learn how to change your password, username, email address, connected accounts and more.

Learn why your account may have been disabled and the steps you can take next.

Why is my Chess.com account disabled?

Learn how to close your Chess.com account on the website and mobile apps. This fully closes your account, not just your Premium membership.

How do I close my Chess.com account?

Learn how to reopen your self-closed Chess.com account and what to do if your account was created using a social login.

How do I reopen my closed account?

I had a bad start on Chess.com. Can I close my account and start a new one?

Learn how to close or reopen your account, why it might have been closed by staff, and what steps you can take next.

Account Closure & Recovery

Filling out your profile is optional, but if you’d like to share more about yourself with other Chess.com members, here’s how to do it!

How do I fill out my profile?

How can I change or remove my avatar?

Learn how to customize the look of your board, pieces, and background on both the Chess.com website and the mobile apps.

How do I change my background, board, and pieces?

Your showcase is the perfect place to display your favorite trophies and awards. Find out how to manage what you display in it here!

How do I change what's in my Showcase?

Learn how to customize your Chess.com homepage to keep your favorite features front and center every time you visit the site!

How can I change my homepage?

Learn how to embed a video to your profile page for everyone to see when they visit your page!

How can I embed a video in my profile?

Learn how to setup your Flair and add a personalized touch to your profile on Chess.com

How do I change my icon or 'flair'?

What are the icons on my profile page? What do they mean?

What is Dark Mode? How do I turn it on?

Learn what the green and red squares on a member's avatar mean—see if they're online and available for a challenge, or in a game!

How do I know if a member is online?

What are legacy backgrounds?

Find out how to change your avatar, background, homepage, flair, and more to personalize your experience.

Customization

Learn how to access your Chess.com settings, customize your board and pieces, edit your profile, manage membership, notifications, and more!

How do I manage my settings?

Learn how to manage your privacy settings on Chess.com and control who can send requests, challenges, or view your details!

How do I manage my privacy settings?

General account settings

Learn how to change the language on Chess.com, both on the website and app, and set your preferred language for the content you want to see.

How do I change my language on Chess.com?

Discover how to reset your lesson progress on Chess.com and have a fresh start!

How can I reset my Lessons progress?

Learn how to customize your notifications on Chess.com and choose what you'd like to be notified about on the website, mobile, and email!

How do I manage my notifications?

View your ratings for various time controls and variants on your Stats page, available on both the Chess.com website and mobile apps.

How can I check my ELO on Chess.com?

Control your Daily and Live chess settings, notifications, language, privacy, and more.

Settings

Contact Us

Find answers and get help from Intercom Support and Community Experts

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